Frequently Asked Questions

Everything you need to know about your Lacceti shopping experience.

What is the standard shipping time for Lacceti orders?

Standard shipping typically takes 3 to 7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Simply visit our returns portal, print your prepaid shipping label, and drop the package at any authorized carrier location.

Are your materials sustainably sourced?

Yes, Lacceti is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How should I care for my Lacceti garments?

To maintain the quality of your items, we recommend washing them in cold water on a gentle cycle and hanging them to dry. Specific care instructions are located on the inner tag of each piece.

Can I modify or cancel my order after it has been placed?

Orders move quickly through our fulfillment center, but we allow modifications within 60 minutes of purchase. Please contact our support team immediately for assistance.